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To begin, let me tell you the story of a communication company that has experienced this. Let me tell you the story of Pink. Yes, we've been through this and it was indeed a challenge, but we were able to overcome this obstacle and come out stronger. Pink is a communication company that has been in the market since 2019. We all worked together at a huge table, regardless of whether you were the CEO or a customer service intern.

At the moment, you probably have a restless heart, filled with uncertainty and fear thinking: Will this tool increase my sales? Can it have a negative or positive impact? Will it facilitate fraud on WhatsApp?

You need to transform disorganized and decentralized service into something where you can measure quality, have control and visibility of conversations, that has a low cost and, above all, separate your personal and professional life. How to do this in practice?